What's new in PlainSail.

Recurring Fees

Significant improvements to how recurring fees are created, managed, and exported.

Excel export enhancements

The recurring fee Excel export now includes additional columns:

• Frequency
• Fee Date
• Invoice Timing
• Flat Fee ID

Fee periods & entity-level creation

• The Recurring Fees screens (entity-level and global) now include a new Fee Periods column showing key dates.
• You can now create recurring fees directly within an entity – no need to navigate to the global view.
• New recurring fees use the same interface as the global view for a consistent experience.

Clone fees workflow

Fees can now be cloned from another client – a five-step process:

• Search for an entity or entity type to clone from.
• Select the fees you wish to clone.
• Review the selected fees.
• Adjust currency, amount, fee period, and whether the fee is taken immediately.
• Preview and create the new recurring fees.

Financial Statements

Added an option to include amounts below the rounding threshold as zero when generating financial statements. This prevents tiny rounding differences from appearing as non-zero values in published accounts.

Workflow & Approval Enhancements

• Clearer error handling – workflow error messages are now clearly displayed when a step encounters an issue.
• Retry failed steps – system administrators can now retry workflow steps that have failed.
• Inventory deletion approval – deletions can now be routed through a workflow approval process.
• Fixed-asset approval – fixed assets can now be configured to go through an approval workflow.
• Redesigned document picker – the document selection screen within workflows has been rebuilt to address performance issues when workspaces contain a large number of files.

Entity Created trigger improvements

The Entity Created workflow trigger has been updated to differentiate between:

• Administered entities
• Not-administered entities
• Both

This is useful for launching processes such as Corporate CDD for unadministered companies – you no longer need a single catch-all trigger.

Entity & Profile Management

• Fixed an issue where the formal name was not saved if an entity was not administered.
• Removed the entity picker on the ledger screen unless already populated (feature deprecation).
• Nationality is now displayed in a clearer format, e.g. "United Kingdom (British)".
• Rearranged fields on the Edit Person form into a more logical order.
• When merging entities, both the entity names and IDs are now displayed.

Entity ID styling

The entity ID in the profile tab now uses colour to indicate status:

• Green for administered entities
• Red for closed entities

Report section control

A new dropdown on the Entity Profile allows specific sections to be hidden from reports, giving you fine-grained control over what appears in printed or exported entity profiles.

Cleanup improvements

• Shareholders with zero shareholding are no longer shown.
• Disposed fixed assets are no longer shown.
• Closed bank accounts are no longer shown in their respective sections.

Administration & Utilities

• Added an admin utility to generate missing email indexes – useful for restoring search capability after data migration.
• Added a system configuration option to include middle names in FormalName and HolderName document markers when used in share certificates.
• Added a new marker for Share Certificates to include the comment directly on the certificate.

UI & Usability Improvements

• Various UI improvements to the Account Groups setup page.
• Added a tooltip to the Void button on invoices and credit notes when the button is disabled, explaining why the action is unavailable. No more guessing why you can't void.

Documents & Dates

Improved handling of document date stamps so that dates entered via Edit Document Date are retained and not overwritten by subsequent updates or refreshes.

Time Recording & Reporting

• Fixed an issue on the Approve Timesheets popup where the utilisation figure was incorrect.
• Improved accuracy of Recent Clients and Recent Activities lists when time recording.
• Enhanced Connected Entities and Unconnected Entities reports to better detect relationships.

Data Import

Updated the multi-entity document importer tool with:

• UI and error-handling improvements for a smoother import experience.
• Support for importing by PlainSail Entity ID in addition to "Other Ref" – more flexibility for matching records.

Outlook Add-In (v1.19)

Closed entities can now be selected in the Outlook Add-In. Previously, closed entities were filtered out – now you can file emails against entities even after they've been closed.

FATCA / CRS – 2025 Changes

A first round of FATCA/CRS updates based on customer feedback and minor regulatory changes (Jersey). These changes are currently in UAT (January 2026) with a potential follow-up release after further feedback.

IGA Model 2

If you are reporting under FATCA IGA Model 2 (e.g. Switzerland), you can now tick this box and all your balances and payments will be reported in dollars. There are no other consequences of selecting this option.

Always Produce Nil Reports (CRS)

Certain jurisdictions now require Nil reports for any reportable entity that doesn't have anything to report. When enabled, PlainSail creates an empty Nil report that you submit in the normal way instead of simply marking the entity as "Report Not Required".

Because there may be a large number of Nil reports, new screen filters for selecting all Nil reports, bulk verification, and bulk submission have been added.

Warn Missing DOB / COB

Optional validation warnings for missing Date of Birth and Country of Birth. When enabled, reports cannot be verified or submitted until the information is provided.

Reportable Countries

Centralised management of reportable countries in a single list – no more navigating to Admin > Global > Countries and editing each one individually.

New Classification Date & Comments

Added Classification Date and Comments fields to the Tax Configuration screen. Changes are visible on the entity timeline (classification history is not stored separately).

Better Add Account (Report Editor)

In the report editor, you can now add and auto-populate a new account report that wasn't in the original generated report. Select an entity and PlainSail retrieves all of their information as if it was generating a new report – no need to delete and recreate.

Guernsey Igor API Integration BETA

PlainSail can now submit FATCA/CRS reports singly or in bulk through Guernsey's Igor API. As this is the first year and it has not been fully tested beyond the PlainSail test account, this feature is currently a BETA offering.

To use the Igor API, you'll need a test account and API key. The configuration screen:

Once configured and enabled, when you select Guernsey as the receiving country on the Ready to Submit tab, you'll see the API Submission icon indicating reports will be submitted via the API.

Because the Igor API is called in the background for each file, a queued task is created for each file. While waiting, the report is given a status of SubmissionInProgress and sits in the "Submission in progress" tab until processed, then moves to "Submitted".

If there was an error calling the API or the report was rejected, the Submitted report will show an error status and message. You should investigate the cause and either unsubmit and correct it, or manually upload the XML file.